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Information I collect - I may collect and process the following information:

• Name

• Email address

• Telephone number

• Company or organisation name

• Information submitted through contact forms

• Information provided during enquiries or consultations

• Website usage data, including cookies and analytics information

 

How I Use Your Information - I use personal information to:

• Respond to enquiries and requests

• Provide consultancy and business support services

• Communicate regarding projects or services

• Manage client relationships

• Improve website functionality and user experience

• Meet legal, regulatory and contractual obligations

 

Legal Basis for Processing - I process your personal information under one or more of the following lawful bases:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

 

Data Sharing - I will not sell your personal information.

Your information may be shared with trusted third-party service providers where necessary to operate my business, such as:

• Website hosting providers

• Email providers

• Accountants or professional advisers

• Cloud storage or productivity software providers

These providers are only given access to information necessary to perform their services and are required to keep your information secure.

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Data Retention - I will retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting or reporting requirements.

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Data Security - appropriate technical and organisational measures are in place to protect personal information against unauthorised access, loss, misuse or disclosure.

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Your Rights - under UK data protection law, you have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Restrict or object to processing

• Request transfer of your information where applicable

• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact me using the details above.

 

Cookies - this website may use cookies to improve functionality, understand website usage and enhance visitor experience. You can control cookie preferences through your browser settings.

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Third-Party Links - this website may contain links to external websites. I am not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

 

Complaints - If you have concerns about how your information is handled, please contact me in the first instance. You also have the right to complain to the Information Commissioner's Office (ICO) : https://ico.org.uk

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Changes to This Policy - I may update this Privacy Policy from time to time. Any changes will be published on this page.

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Contact - for any questions about this Privacy Policy or your personal information, please contact:

Charlotte Allcock
charlotte.allcock@btinternet.com

07771 998238